Emergency & Hospital Guide
When something goes wrong in China. Emergency numbers, the hospital system explained, top specialists by city, how to book and navigate a visit, what it costs, and what to say.
Emergency Numbers
Save these now. English-speaking operators are available in major cities for most services. Dialling these numbers is free from any phone.
| Service | Number | Notes |
|---|---|---|
| Police | 110 | English operators in major cities. Ask for English if needed: "Yīngyǔ" (英语). For non-urgent reports, go to a station (派出所). |
| Fire | 119 | English assistance is limited — have a translation app or Chinese speaker ready. |
| Ambulance (Medical) | 120 | English operators in Beijing, Shanghai, Guangzhou. Response time: ~15 min in city centres, 30+ in suburbs. |
| Traffic Accidents | 122 | Police attend to document all accidents. Do not move your vehicle (in China, moving it can affect liability determination). |
| Consular Protection | 12308 | Ministry of Foreign Affairs global consular hotline. English/French/Spanish. Also: +86-10-12308 from overseas. |
| Medical SMS / Backup | 999 | Alternative to 120 in some cities. Also accepts SMS for hearing-impaired emergencies in Beijing and Shanghai. |
| Poison Control | 010-8313-2452 | Beijing Poison Control Centre. Also covers national inquiries — staff may not speak English; have a Chinese speaker call. |
Lost or Stolen Passport
It happens more than you'd think. This is the sequence — follow it in order and you will get through it.
- Report to the police immediately. Go to the nearest police station (派出所, pàichūsuǒ). You need a Report of Loss (遗失证明, yíshī zhèngmíng). This is your legal temporary ID. Dial 110 to find the nearest station. You need a police report before your embassy can issue emergency documents.
- Contact your embassy. Apply for an Emergency Travel Document. Most embassies have 24-hour emergency lines. Typical turnaround: 1–4 working days. You will need: police loss report, passport photo (embassy can take one), flight details, and cash/card for the fee (usually ¥300–800).
- Cancel your cards. Call your bank immediately. Most international banks accept reverse-charge calls from China. If your phone was also lost, ask your hotel concierge or embassy staff to help.
- File a travel insurance claim. Most policies cover passport replacement costs and emergency travel document fees. They can also arrange emergency cash. Call their 24-hour assistance hotline — it is usually separate from the claims number.
- Use the police report to rebook. Airlines, high-speed trains, and hotels accept the police report of loss as temporary photo ID. Keep it on you at all times until you have your replacement document.
🏛️ Key Embassy 24-Hour Emergency Contacts
| Country | Emergency Line | Embassy Locations |
|---|---|---|
| 🇺🇸 United States | 010-8531-4000 | Beijing, Shanghai, Guangzhou, Shenyang, Chengdu |
| 🇬🇧 United Kingdom | 010-8529-6600 | Beijing, Shanghai, Guangzhou, Chongqing |
| 🇦🇺 Australia | 010-5140-4111 | Beijing, Shanghai, Guangzhou, Chengdu, Shenyang |
| 🇨🇦 Canada | 010-5139-4000 | Beijing, Shanghai, Guangzhou, Chongqing |
| 🇩🇪 Germany | 010-8532-9000 | Beijing, Shanghai, Guangzhou, Chengdu, Shenyang |
| 🇫🇷 France | 010-8531-2000 | Beijing, Shanghai, Guangzhou, Chengdu, Shenyang |
| 🇯🇵 Japan | 010-6410-6970 | Beijing, Shanghai, Guangzhou, Chengdu, Qingdao, Shenyang |
| 🇰🇷 South Korea | 010-8531-0700 | Beijing, Shanghai, Guangzhou, Chengdu, Xi'an, Qingdao |
| 🇸🇬 Singapore | 010-6532-1115 | Beijing, Shanghai, Guangzhou, Chengdu, Xiamen |
Understanding Chinese Hospitals
The Chinese hospital system is unlike anything most Western travellers have encountered. Understanding the tiers is the key to navigating it efficiently.
🏥 The Three-Tier System
Chinese public hospitals are graded into three tiers by the National Health Commission, with subdivisions A (甲) / B (乙) / C (丙) within each tier. This grading reflects bed count, equipment level, staff qualifications, teaching status, and clinical capacity.
| Tier | Name (中文) | What It Means | Foreigner-Friendly? |
|---|---|---|---|
| Grade III-A (三甲) |
三级甲等 | The highest level. University-affiliated teaching hospitals, 500+ beds, advanced equipment (MRI, CT, PET), specialist departments covering 20+ fields. These are China's best hospitals — comparable to major university hospitals in the West. This is where you want to go for anything serious. | Limited — some have international/VIP departments with English service, but main outpatient halls are entirely Chinese. |
| Grade III-B (三乙) |
三级乙等 | Still tertiary care but slightly below 三甲. Good city-level hospitals. Usually have fewer research credentials. May lack certain super-specialist departments. | Very limited English. Go to international department if one exists, or bring a local contact. |
| Grade II (二级) |
二级甲等/乙等 | District and county hospitals. 100–499 beds. Capable of basic surgery, internal medicine, paediatrics, and obstetrics. Suitable for routine care and minor emergencies in smaller cities. | Almost no English. Bring a translation app and expect longer waits for complex care. |
| Grade I | 一级 | Community-level clinics (<100 beds). GP-equivalent level. Vaccinations, basic check-ups, minor wound dressing. Not suitable for emergencies. | For minor issues — bandage changes, cold medication. Very cheap (¥10–30). |
| International / Private | 国际/私立医院 | Operated outside the public tier system. English-speaking staff, Western-trained doctors, direct insurance billing, appointment-based. Examples: United Family (OAG), Jiahui, ParkwayHealth, Raffles. | Fully foreigner-friendly. This is your default choice if your insurance covers it or you can afford out-of-pocket. |
📍 Public vs International: Which Should You Choose?
| Factor | Public 三甲 (VIP Dept) | International Hospital |
|---|---|---|
| English support | Partial — VIP dept has some English; main halls have none | Full — all staff speak English |
| Waiting time | VIP: 30–60 min. General: 2–6 hours | 15–30 min (appointment-based) |
| Consultation cost | VIP: ¥200–800. General: ¥10–500 | ¥600–1,500 (initial) |
| Clinical quality | Generally excellent — top specialists | Good to excellent — Western-trained, smaller scope |
| Insurance direct billing | Rarely — pay first, claim later | Yes — most major international insurers |
| Emergency capability | Full — all specialties, ICU, surgery | Limited — stabilise and transfer for major trauma/surgery |
| Pharmacy | On-site, mostly Chinese generics | On-site, some imported medications |
Bottom line: for a broken arm, go to international. For a heart attack, go to the nearest 三甲 ER. For cancer treatment, a public 三甲 VIP department gives you the best specialists with the shortest wait.
🩺 Types of Hospital by Function
- 🏥 General Hospital (综合医院) — All departments. Most 三甲 hospitals are general hospitals. Your first stop for undiagnosed problems.
- 🎯 Specialist Hospital (专科医院) — Single specialty focus. Often the best in the country for that field. Examples: Fuwai (cardiology), Tiantan (neurosurgery), Zhongshan Ophthalmic (eyes).
- 🧬 Teaching Hospital (教学医院) — Affiliated with a medical university. Trains residents and students. You might be seen by a resident under attending supervision. Typically the highest research level.
- 👶 Children's Hospital (儿童医院) — Paediatrics only. For patients under 14 (some up to 18). If your child needs care, go here, not a general hospital.
- 🩻 Traditional Chinese Medicine Hospital (中医院) — Integrates TCM with Western medicine. Acupuncture, herbal medicine, tuina massage alongside modern diagnostics. Worth visiting for chronic pain, digestive issues, or general wellness.
Top Hospitals by City & Specialty
A curated directory for 12 major inbound tourism cities. Each hospital is listed with its tier, famous departments, English availability, and what to know before you go.
Beijing 北京
China's most prestigious hospital, founded by the Rockefeller Foundation in 1921. The internal medicine department is widely considered the best in the country. The International Medical Service (IMS) on the 5th floor of the outpatient building has English-speaking staff. This is where diplomats and expat executives go.
China's top military hospital — treats senior government officials and military personnel but is open to the public. The orthopaedics department is arguably the best in Asia. Huge 4,000-bed campus in Haidian. The International Medical Centre (separate building) offers English services. Slightly less foreigner-focused than PUMCH but equal or better clinical quality in surgical specialties.
The largest neurosurgery centre in the world by surgical volume. If you have a brain or spine issue, this is the hospital to come to — anywhere in Asia. The neurosurgery department performs over 15,000 operations per year. English is limited in the main hospital — bring a Chinese-speaking contact. The new campus in Fengtai district (relocated 2019) has modern facilities.
The undisputed leader in cardiovascular medicine in China. Performs more cardiac surgeries annually than any hospital in the world. If you are having a heart attack in Beijing, this is where you want to be taken (call 120 and insist). The International Medical Service provides English support for outpatients.
If you break a bone, tear a ligament, or suffer a burn in Beijing, come here. The hand surgery department is world-famous — pioneered replantation techniques. The burns unit is the national referral centre. Two campuses: Xinjiekou (main) and Huilongguan.
The urology department is indisputably #1 in China and among the world's best — pioneered prostate surgery techniques now adopted globally. Nephrology is equally dominant; the renal pathology service is a national reference centre. Located near Beihai Park in central Beijing, this hospital has an unusually strong international reputation among its core specialties. The VIP clinic has some English-speaking staff, but general outpatient is Chinese-only.
The haematology department performs the highest volume of haploidentical bone marrow transplants globally. The rheumatology department is the national training centre for autoimmune disease management. Located in Xicheng district near Financial Street. Has a dedicated International Medical Services programme with English-speaking coordinators.
Tongren's ophthalmology and ENT departments are both ranked #1 nationally. If you have an eye or ear/nose/throat problem in Beijing, this is where the locals will tell you to go — not PUMCH. The hospital treats over 10,000 outpatients daily across eye and ENT clinics. The VIP International Centre has English-speaking ophthalmologists. Located near the Temple of Heaven in Dongcheng.
If Fuwai is fully booked (common), Anzhen is Beijing's equally respected cardiopulmonary alternative. Performs over 8,000 cardiac surgeries annually — the treatment of congenital heart disease and aortic dissection here are internationally cited. Located in Chaoyang district. The International Medical Centre accepts foreign patients.
China's largest and most prestigious children's hospital. If your child needs specialist care in Beijing, this is the destination. The neonatal intensive care unit is one of the best-equipped in Asia. The hospital treats children up to age 18. Very crowded — VIP appointment essential. English is limited outside the International Department. Located near Fuxingmen in Xicheng.
One of China's two premier cancer centres (with Fudan Shanghai Cancer Centre). The gastrointestinal oncology department is a global leader in gastric cancer research — China accounts for nearly half of the world's gastric cancer cases, so the clinical volume and expertise are unmatched. For any cancer diagnosis in Beijing, this is the default referral centre. Multidisciplinary tumour boards include surgeons, radiation oncologists, and medical oncologists in one consultation.
Beijing's default international hospital. English-speaking throughout, direct-bills most international insurers. Good for: routine care, paediatric visits, minor emergencies, obstetrics, health check-ups. Not ideal for: major trauma, complex neurosurgery, advanced cardiac surgery — they will stabilise and transfer to PUMCH or 301.
Shanghai 上海
Huashan's neurosurgery department pioneered many techniques used globally. The hand surgery department was established in 1960 as China's first — if you have a hand injury in Shanghai, this is your destination. The dermatology department is the best in China and receives patients from across Asia. The International Medical Centre (IMC) on the 8th floor provides English services and fast-track appointments.
Ruijin's haematology department is legendary — the world-standard treatment for acute promyelocytic leukaemia (APL) was developed here by Dr Wang Zhenyi. The burns department is the Shanghai regional centre. The International Medical Centre provides English services. Located in the former French Concession — convenient for many expats.
Zhongshan's liver cancer centre is one of the world's busiest and most cited. The hospital is named after Sun Yat-sen and carries his legacy of excellence. The cardiovascular department performs thousands of complex interventions annually. The International VIP Clinic provides English support for outpatients.
If you have a facial injury, dental emergency, or need reconstructive surgery in China, this is the national reference centre. The dental implant centre is among the busiest globally. The plastic surgery department handles complex craniofacial reconstruction as well as cosmetic procedures. English is limited — bring a local contact or use the international department at a general hospital for referrals.
Shanghai's primary international hospital. Multiple locations: Changning (main, 24h ER), Pudong (specialist clinics), Jing'an (dental). English-speaking. Direct-bills all major insurers. Good for: everything routine, minor emergencies, paediatric, prenatal. For major trauma or complex surgery, you will be referred to Huashan or Ruijin.
Founded in 1844 as the first Western hospital in Shanghai. The gastroenterology department is one of China's strongest — the GI endoscopy centre performs over 100,000 procedures annually. The rheumatology department is the Shanghai regional centre. Located in Pudong (main campus) and Huangpu. The International Medical Centre in Pudong provides English services and is less crowded than Huashan/Ruijin.
One of China's oldest modern hospitals (founded 1866 as the Shanghai Hospital for Seamen). Urology is the standout department — the prostate cancer centre is nationally famous. The burns unit is one of China's three national burn centres. Located in Yangpu near Wujiaochang. Less foreigner-friendly than Huashan or Ruijin — the VIP department exists but English capability is more limited.
Tied with Beijing Cancer Hospital as China's best cancer centre. Breast cancer outcomes here are benchmarked against the best Western centres. The radiation oncology department has the latest proton therapy centre (opened 2024). The hospital's integrated approach — surgeons, medical oncologists, and radiation oncologists co-managing every case — mirrors MD Anderson or Memorial Sloan Kettering. The International Medical Centre has English-speaking oncologists.
World-famous for performing the first successful severed limb replantation in 1963. The orthopaedic trauma department remains a global leader — surgeons come from abroad to train here. If you break a bone in Shanghai, this hospital or Jishuitan (Beijing) are the two names you need to know. The endocrinology department has Asia's largest diabetes centre. Located in Xuhui near Shanghai Stadium.
Affiliated with Shanghai Jiao Tong University and originally established with Project HOPE (USA). The paediatric cardiac surgery programme is the largest and best in China — children with congenital heart disease are flown here from across the country. The hospital has a more international orientation than most Chinese children's hospitals, with English-speaking paediatricians in several departments. Located in Pudong near Lujiazui.
Guangzhou 广州
South China's most comprehensive and prestigious hospital. The nephrology department is one of the best in the world — patients fly in from across Asia. The organ transplant programme (kidney, liver) is among China's largest. The International Medical Centre has English-speaking staff and a separate fast-track pathway.
One of the top five eye hospitals in the world by research output and surgical volume. If you have a serious eye problem anywhere in southern China — retinal detachment, corneal injury, complex cataract — come here. English is limited but the quality of care is world-class. Expect long queues for general clinic; VIP appointments are faster.
Formerly the First Military Medical University hospital, now civilian. The haematology department is the strongest in southern China for complex blood disorders — the BMT programme is one of the oldest and most experienced in the country. The digestive endoscopy centre is nationally recognised for endoscopic submucosal dissection. Located in Baiyun district near the university campus. The International Medical Centre has English-speaking staff and is significantly less crowded than Sun Yat-sen 1st.
The undisputed global leader in nasopharyngeal carcinoma (NPC) — a cancer common in southern China and Southeast Asia. The treatment protocols developed here are used worldwide. The centre treats over 120,000 cancer patients annually. For any cancer diagnosis in southern China, this is the default referral alongside Shanghai and Beijing cancer centres. The International Medical Service has English-speaking oncologists who can communicate treatment plans bilingually.
Guangzhou's strongest cardiac centre — the cardiovascular surgery department performs complex congenital heart repairs that rival Beijing and Shanghai centres. Located in Yuexiu district near the city centre. The hospital has dedicated foreign patient liaison staff and the VIP International Medical Centre provides English services. For heart or lung issues in Guangzhou, this hospital competes directly with Sun Yat-sen 1st for top quality.
This is the hospital of Dr Zhong Nanshan — China's most famous doctor, who led the national response to SARS (2003) and COVID-19 (2020). The respiratory medicine department is the undisputed #1 in China. The National Clinical Research Centre for Respiratory Disease is based here. If you have a serious respiratory condition in southern China, this is where the experts are. The International Medical Centre accepts foreign patients. Located in Yuexiu near the Pearl River.
Southern China's premier women's and children's hospital serving over 5 million outpatient visits annually across four campuses. The paediatric intensive care unit is the busiest south of Shanghai. The neonatal department has among the highest survival rates for extremely preterm infants in China. The main Zhujiang New Town campus has the strongest English capability in the three central Guangzhou campuses. International insurance direct-billing available at the VIP clinic.
Shenzhen 深圳
Shenzhen's most foreigner-friendly public hospital. Operated by HKU with significant English-speaking staff, Hong Kong-trained doctors, and international-standard protocols. Uses an appointment-based system (no chaotic queues). The International Medical Centre (IMC) provides dedicated English service. Direct-bills some international insurers. For complex subspecialty cases, they can refer to HKU Queen Mary Hospital in Hong Kong.
Chengdu 成都
The largest single-campus hospital in the world by clinical capacity (4,300+ beds). If you are in western China and have a serious medical problem, Huaxi is the undisputed destination. The stomatology/dentistry department is the best in the country — patients fly in from across Asia. The International Medical Centre provides English services. Located in the city centre near Jinli Ancient Street.
Xi'an 西安
The premier hospital in northwest China performing over 18,000 gastrointestinal endoscopies annually — a pioneer in endoscopic submucosal dissection techniques now used worldwide. This is the hospital to visit in Xi'an for any serious condition. English is very limited in the main hospital; the VIP department has some English capability.
Hangzhou 杭州
Led China's COVID-19 response nationally through director Li Lanjuan. The infectious disease department is a national-level centre with strong international collaborations. The liver transplant programme is one of the busiest in China. The International Healthcare Centre provides English services for outpatients.
Nanjing 南京
Founded by Canadian missionaries in 1892 and now affiliated with Nanjing University. One of China's oldest Western-medicine hospitals with a modern high-rise campus. The rheumatology department is the Jiangsu province referral centre. Has a foreign affairs office that can arrange English-speaking consultations.
Chongqing 重庆
The largest hospital in Chongqing with over 3,200 beds. The emergency department is well-equipped for trauma (mountain city with frequent accidents). For serious conditions in Chongqing, this is the correct hospital. English is very limited — strongly recommend bringing a local contact or using the expat liaison service.
Kunming 昆明
Yunnan's leading hospital. Uniquely positioned near Southeast Asia — treats altitude sickness, tropical diseases, and conditions from the Mekong region. The dermatology department specialises in UV-related conditions (Kunming is at 1,890m elevation with strong sun). The International Outpatient Clinic has some English-speaking staff, but capability is limited — bring the WeChat translation function.
Xiamen 厦门
Xiamen's busiest general hospital near the city centre. Good for routine care and non-complex emergencies. For serious conditions requiring super-specialist care, patients are often transferred to Shanghai (Ruijin/Zhongshan) or Guangzhou (Sun Yat-sen 1st). Xiamen United Family Hospital (opened 2025 in Siming district) is a better option for English-speaking visitors seeking routine care.
How to Book an Appointment
The Chinese hospital appointment system is digital-first and can be baffling. Here are the methods, ranked from easiest (for a foreigner) to hardest.
📱 Method 1: International Hospital — Call or App
Easiest option. 5 minutes. United Family, Jiahui, ParkwayHealth, and Raffles all accept phone bookings in English. You call, they give you a slot (often same-day or next-day), you turn up with your passport and insurance card. No WeChat, no mini-program, no Chinese required. This is the default method for foreign visitors and the entire reason international hospitals exist.
United Family 24h booking: Beijing 010-5927-7120 · Shanghai 021-2216-3999 · Guangzhou 020-8710-6060
Jiahui Health Shanghai: 021-5339-6618
Raffles Medical: Beijing 010-6462-9112 · Shanghai 021-6391-0128
📱 Method 2: VIP / International Department — Phone + WeChat
Moderate. 15 minutes. All major 三甲 hospitals have a VIP / International Medical Department (国际医疗部 or 特需门诊). These operate as a separate booking system from the main hospital. You call their direct line (find it on the hospital website), book an English-speaking slot, and arrive at a designated VIP entrance. Wait times: typically 1–3 days for a specialist. This gives you access to China's best doctors with an English-speaking buffer layer.
Key numbers:
PUMCH International: 010-6915-6699 · Huashan IMC: 021-6248-9999 ext 8001
Ruijin IMC: 021-6437-0045 ext 668101 · West China IMD: 028-8542-3888
📱 Method 3: WeChat Mini-Program — General Public Route
Hard without Chinese. 30+ minutes. Chinese residents book all public hospital appointments through WeChat mini-programs. The flow: search the hospital's mini-program → select department → select doctor → select time slot → enter ID number → confirm. For a foreigner: you need a Chinese phone number (to receive the verification code) and your passport number. Most interfaces are Chinese-only.
- Open WeChat, tap Discover → Mini Programs, search the hospital name in Chinese (e.g. "北京协和医院")
- Register an account: enter your passport number (护照号码) and Chinese phone number, then the SMS code
- Navigate to 预约挂号 (appointment registration), select a department (科室), then a doctor and time
- Pay the registration fee (typically ¥10–500 via WeChat Pay)
- Arrive 30 minutes early. Bring your passport. Go to the registration desk to verify your ID before proceeding.
🚶 Method 4: Walk-In Registration (挂号) — Last Resort
Not recommended unless it is an emergency. Public hospitals reserve a small number of same-day walk-in slots, but they are released at 07:00–07:30 and disappear within minutes. The process: queue at the registration window at 06:00, show your passport, tell the clerk the department you need, pay the registration fee (cash or WeChat Pay), get a paper ticket with a queue number, then wait. This is how locals did it before apps — it is still chaotic, crowded, and entirely in Chinese. Only attempt this if you have a local guide and no other option. For a true emergency: just go to the ER (急诊) — no appointment needed.
Hospital Visit: Step by Step
What actually happens when you walk into a Chinese hospital. Knowing the flow in advance removes 80% of the stress.
✅ Step 1: Registration (挂号 — Guàhào)
If you booked via app: go to the self-service kiosk (自助机) or registration counter with your passport. Scan the QR code from your booking confirmation, or show the staff your passport and booking reference. They print a registration ticket with your queue number and the consultation room number.
If you are walking in: queue at the registration window. Say the department name (内科 nèikē = internal medicine, 外科 wàikē = surgery, 骨科 gǔkē = orthopaedics). They will give you a ticket. Pay immediately — cash, WeChat Pay, or Alipay.
For ER: go directly to the emergency registration window (急诊挂号). No appointment needed. You will be triaged — patients are coded red/yellow/green by severity.
⏳ Step 2: Waiting (候诊 — Hòuzhěn)
Your registration ticket has a queue number. Find your department's waiting area — look for electronic screens displaying current queue numbers. When your number appears, go to the indicated room. Expected wait: VIP department 15–45 min, general outpatient 40 min–3 hours, specialist (专家号) 1–6 hours.
Pro tip: arrive 30 minutes before your appointment slot. Chinese hospitals often call patients before their scheduled time if earlier slots are empty. The waiting area will be crowded — this is normal. Bring a book and water.
🩺 Step 3: Consultation (看诊 — Kànzhěn)
The actual consultation is usually brief — 5 to 15 minutes. The doctor will ask about your symptoms, may do a physical examination, and will write orders for tests or prescribe medication. Everything happens fast. Have your key information ready:
- ✓ When symptoms started (give exact dates)
- ✓ Any medications you are taking (bring the packaging)
- ✓ Known allergies (written in Chinese — ask your hotel concierge beforehand)
- ✓ Previous test results and imaging if relevant
Doctors in public hospitals may speak limited English. If you are in an international/VIP department, English should be fine. Otherwise, have WeChat's built-in translation (scan-to-translate) ready on your phone. Show the translated text to the doctor — it works surprisingly well for basic communication.
💳 Step 4: Payment (缴费 — Jiǎofèi)
After the consultation, you must pay before any tests or medication. The doctor gives you a payment slip — take it to the payment counter (缴费处). Present the slip, pay via WeChat/Alipay (fastest) or cash. You receive a stamped receipt. This pay-before-service model is the single biggest cultural difference from Western hospitals — do not proceed to the lab or pharmacy without the paid receipt.
Costs at this stage: doctor's fee already paid at registration. Tests and medications are paid separately now. A typical outpatient visit with blood test + chest X-ray + basic medication will run ¥300–800 at a public hospital, ¥1,500–3,500 at an international hospital.
🔬 Step 5: Tests & Examinations (检查 — Jiǎnchá)
Take your paid receipt to the lab (化验室) or imaging department (影像科). For blood tests: they draw blood, give you a collection slip with a time to return for results (typically 30 min–2 hours for routine tests, same day for most imaging). For X-ray/CT/MRI: you queue at the imaging department. Change into a gown if required. Results are typically available within 1–2 hours. Return to the consultation room with your results — your original queue number gives you the right to be seen again without re-registering (回诊, huízhěn).
💊 Step 6: Pharmacy (取药 — Qǔyào)
If the doctor prescribed medication: take the paid prescription receipt to the pharmacy (药房). Hand it in at the window. Wait for your name/number on the screen. Collect your medication. The pharmacist may give brief instructions in Chinese — ask for written instructions if you need them. All medication packaging has Chinese labels with dosage instructions. Use WeChat scan-translate to read them, or ask the international department nurse to annotate in English before you leave.
What It Costs
Actual price ranges based on 2026 data. All prices in RMB. Multiply by ~0.14 for USD, ~0.11 for GBP, ~0.13 for EUR.
Outpatient Visit
| Item | Public 三甲 (General) | Public 三甲 (VIP) | International Hospital |
|---|---|---|---|
| Registration — General | ¥10–50 | — | — |
| Registration — Consultant (主任医师) | ¥30–100 | ¥200–500 | — |
| Registration — Top Specialist (知名专家) | ¥100–500 | ¥500–800 | — |
| Initial consultation fee | — | — | ¥600–1,500 |
| Follow-up consultation | — | — | ¥400–800 |
Common Tests & Imaging
| Test | Public 三甲 | International Hospital |
|---|---|---|
| Routine blood test (血常规) | ¥20–60 | ¥200–400 |
| Comprehensive blood panel (生化全套) | ¥150–400 | ¥800–1,500 |
| Chest X-ray | ¥80–150 | ¥500–800 |
| Limb X-ray (e.g. ankle) | ¥80–120 | ¥400–700 |
| CT scan (single region) | ¥250–500 | ¥1,200–2,500 |
| MRI (single region) | ¥600–1,200 | ¥3,000–6,000 |
| Ultrasound (abdominal) | ¥100–300 | ¥800–1,500 |
| ECG (心电图) | ¥20–50 | ¥300–600 |
Emergency Room
| Item | Public 三甲 ER | International Hospital ER |
|---|---|---|
| Registration | ¥20–100 | ¥800–1,500 |
| Basic treatment (stitches, IV, observation) | ¥300–2,000 | ¥2,000–6,000 |
| Complex treatment (fracture reduction, laceration repair) | ¥500–4,000 | ¥4,000–15,000 |
| Observation bed (per night) | ¥80–200 | ¥1,500–3,000 |
Inpatient (Hospital Stay)
| Item | Public 三甲 · Standard | Public 三甲 · VIP Ward | International Hospital |
|---|---|---|---|
| Room (per night) | ¥50–300 (3–6 bed ward) | ¥500–1,500 (private room) | ¥2,000–5,000 (private room) |
| ICU (per night) | ¥3,000–8,000 | — | — |
| Appendectomy (total) | ¥5,000–15,000 | ¥15,000–30,000 | ¥30,000–80,000 |
| Hip replacement (total) | ¥30,000–60,000 | ¥60,000–120,000 | ¥120,000–250,000 |
| Normal delivery (total) | ¥5,000–10,000 | ¥15,000–40,000 | ¥40,000–80,000 |
Common Medications (outpatient pharmacy)
| Medication | Public Hospital Pharmacy | International Hospital |
|---|---|---|
| Paracetamol (course) | ¥3–15 | ¥50–100 |
| Antibiotics (7-day course, e.g. amoxicillin) | ¥20–80 | ¥200–400 |
| Antihistamine (loratadine, 10 tablets) | ¥10–30 | ¥80–150 |
| Oral rehydration salts (pack) | ¥3–10 | ¥30–50 |
| Imported medication equivalent | — | 2–4× public price |
Pharmacies & Over-the-Counter Medications
Pharmacies (药店, yàodiàn) are everywhere in Chinese cities. Green cross sign, typical hours 08:00–22:00. Some chains operate 24-hour locations — look for 24小时 (èrshísì xiǎoshí) on the sign.
💊 What you can buy without a prescription
- ✓ Basic first aid: Plasters/bandaids (创可贴), disinfectant/iodine (碘伏 diǎnfú), sterile gauze (纱布), surgical masks
- ✓ Pain & fever: Paracetamol (对乙酰氨基酚 duìyǐxiān'ānjīfēn), Ibuprofen (布洛芬 bùluòfēn)
- ✓ Digestive: Antacids, activated charcoal, oral rehydration salts (口服补液盐 kǒufú bǔyè yán), loperamide (洛哌丁胺) for diarrhoea
- ✓ Allergy: Loratadine (氯雷他定 lǜléitādìng), cetirizine (西替利嗪 xītìlìqín)
- ✓ Travel: Motion sickness tablets (晕车药 yùnchēyào), insect repellent, sunscreen
- ✓ Wound care: Antibiotic ointment (百多邦 Bǎiduōbāng / mupirocin), burn cream
🔴 What requires a prescription (处方药 chǔfāngyào)
These require a doctor's prescription from a licensed Chinese hospital. You cannot buy them at a pharmacy without one, even if they are OTC in your home country.
- ✗ Antibiotics — all types, including common ones like amoxicillin. Strictly prescription-only.
- ✗ Strong painkillers — codeine, tramadol, morphine, oxycodone. Tightly controlled.
- ✗ Psychiatric medications — antidepressants, anxiolytics, antipsychotics.
- ✗ Controlled substances — pseudoephedrine products, certain cough syrups, sedatives.
- ✗ Hormonal medications — oral contraceptives (some brands), thyroid medication, steroids.
Emergency Phrases
Show these on your phone screen if you cannot speak. Pinyin is provided if you want to try saying them.
Travel Insurance & Medical Coverage
China does not provide free emergency healthcare to foreign visitors. Travel insurance is not optional — it is essential. Without it, you pay everything out of pocket, in advance.
📋 What to carry at all times
- ✓ Insurance card — printed and saved offline on your phone
- ✓ Insurance 24-hour assistance number — save separately from the claims number
- ✓ Passport photocopy (photo page + visa sticker)
- ✓ Blood type + known allergies — written in Chinese
- ✓ Emergency contact — next of kin, saved under ICE in your phone
Frequently Asked Questions
Need to get to a hospital fast? → Didi Ride-Hailing Guide
Hospital phrases in printable format → Chinese To-Go Cards
Find a city with top hospitals → City Season & Weather Guide